Tonight my friend and I went to eat at the Ale House in Hollywood. Along with dinner, we ordered a pitcher of beer. When we got the bill, I noticed that we had been charged for 2 pitchers when we had only ordered (and been served) one pitcher. No big deal, right?
Wrong!
When I pointed out the mistake to the waitress, she immediately became defensive and basically accused me of lying. After a couple minutes of arguing she even said, "I'm not trying to call you a liar or anything, but I just don't know how I could have rang one up by mistake." By about this point I was livid about being accused of lying. I calmly asked her if I could speak to a manager. She then said that she would take the pitcher off, but she just didn't see how she could have made a mistake. I repeated my desire to talk it over with the manager and she mumbled that she was going to take the pitcher off, but she's trying to figure out where the mistake was made.
Several minutes later a manager came up and asked us about it. He immediately agreed to remove the extra pitcher. I have the feeling that he came over to us to try and feel us out more than anything. What should have been a 30 second correction ended up lasting over 35 minutes. After the manager came we waited another 15 minutes for the waitress to come back and I still had to ask her again for our check. She then continued to try and confront me.
You know, I understand that people in the service business probably have people try to swindle them out of paying for drinks all the time. Heck, I was a bartender for a couple of years. But come on. In the end, we were talking about a $5 pitcher of beer. I was never upset about the over-ring of $5, but it was all about being accused of lying and essentially stealing.
When it was all said and done, we ended up paying for exactly what we ordered, we left a $2 tip (which I feel was generous), and we got a 1-800 customer service hotline number which we were encouraged to call (we will be rewarded with a voucher for a free desert for our trouble). They also received an email to their corporate office, and were featured in a couple of blog posts. And I'll never be going back there... not even for my free desert.
Sunday, June 29, 2008
Thursday, June 26, 2008
You know that papaya tree I told you about?
My landlords came over to take care of it yesterday. Guess what they did with it....
They put it back where it was! It's standing back upright in the ground like nothing happened. They put a couple of stakes in the ground to give it a little support, but that's about it. It's kinda cool because I like the tree (especially when it gives me fresh papayas for breakfast), but I'm not too sure about parking in front of it anymore!
When's the next storm supposed to roll in?
They put it back where it was! It's standing back upright in the ground like nothing happened. They put a couple of stakes in the ground to give it a little support, but that's about it. It's kinda cool because I like the tree (especially when it gives me fresh papayas for breakfast), but I'm not too sure about parking in front of it anymore!
When's the next storm supposed to roll in?
Sunday, June 22, 2008
Saved by the fence
A summer thunderstorm rolled through our are this afternoon, bringing wind gusts of around 60 m.p.h. One of the papaya trees in my front yard didn't make it. My car is really grateful that there is a fence in front of it!
Bye bye babies
The lady who originally owned the bunnies that live in my yard came and took the babies. She said that she's worried that my landlord will get mad at her because the bunnies will eat all their plants. Not true at all. James said that he was going to try and trap the babies and give them to someone who wanted them for pets because he didn't want to see them killed by a car or predator.
While the lady was over here she basically told Lynlee that the bunnies were her pets and they lived in her yard until we started feeding them. Then the bunnies came to our yard and they don't go to her yard as much any more. WTF? What sane person would try to keep bunnies loose in their yard. HELLO! They aren't even spayed and I would seriously doubt it if they've ever had shots. She's had over 2 years to take control of her "pets" and she's just let them run loose.
Now she's come and taken the babies, probably just because they are cute little babies. Mind you she still hasn't even attempted to take care of the adults. She just blames us for stealing her pets.
While the lady was over here she basically told Lynlee that the bunnies were her pets and they lived in her yard until we started feeding them. Then the bunnies came to our yard and they don't go to her yard as much any more. WTF? What sane person would try to keep bunnies loose in their yard. HELLO! They aren't even spayed and I would seriously doubt it if they've ever had shots. She's had over 2 years to take control of her "pets" and she's just let them run loose.
Now she's come and taken the babies, probably just because they are cute little babies. Mind you she still hasn't even attempted to take care of the adults. She just blames us for stealing her pets.
How low can you go?
While we were out in the Himmarshee/Riverfront area this weekend, I witnessed an event that got me wondering just how low a person will go to swindle a few bucks.
On the big bar nights, all the bars will have bathroom attendants. These are women (usually Haitian Immigrants) who make a living sitting inside a bathroom all night long. They not only hand you your paper towel after you wash your hands, but they make sure all the stalls are stocked with TP, soap, paper towels, and any other necessities. Most of the women will supply a whole bunch of different supplies such as deodorant, mouthwash, body sprays, perfumes, hair spray, etc., so you can fix yourself up if you come a little undid during the night. And quite possibly, one of the most important things that these women will do is keep the restrooms in order. They clean up messes from untidy women, and keep the bathrooms from getting totally disgusting. And any woman who has had to use a bar restroom on a busy night can appreciate a service like this.
These women work on tips alone. The bars pay them nothing at all, they just simply allow them the privilege to sit and clean their restrooms all night. I imagine that maybe some of the bars might tip the ladies out, but I think that most of the women are left to make their own money. I'm sure they actually make pretty good money doing this, but I genuinely do feel for these people. They are people who probably work 2 or 3 jobs to make a living. Just think of it. Would you really want to do this for a living?
So last night while I was in a restroom, I saw a couple of girls trying to rip one of these women off. The girl bought a lollipop from the lady for $1. The lady stowed away the dollar and then the girl asked for her change. The lady said that the lollipop was $1, and the girl said, "I know, but I gave you a $10 bill." The argument went back and forth a couple of times before the lady opened up her stash to show that there were no $10 bills in it at all. The girl's friend finally told her that she made a mistake and it was actually a $1 bill. Then the girl started yelling at the lady that she had made a mistake, but now she wanted an apology because the lady was rude to her and gave her attitude, and yelled at her. Excuse me? I believe that not only did you try to swindle the lady, but you were the one who started yelling at her first.
Come on. How low do you have to be to try and steal from and verbally abuse one of these women? No pun intended, but these women have to put up with a lot of crap to make a few bucks.
On the big bar nights, all the bars will have bathroom attendants. These are women (usually Haitian Immigrants) who make a living sitting inside a bathroom all night long. They not only hand you your paper towel after you wash your hands, but they make sure all the stalls are stocked with TP, soap, paper towels, and any other necessities. Most of the women will supply a whole bunch of different supplies such as deodorant, mouthwash, body sprays, perfumes, hair spray, etc., so you can fix yourself up if you come a little undid during the night. And quite possibly, one of the most important things that these women will do is keep the restrooms in order. They clean up messes from untidy women, and keep the bathrooms from getting totally disgusting. And any woman who has had to use a bar restroom on a busy night can appreciate a service like this.
These women work on tips alone. The bars pay them nothing at all, they just simply allow them the privilege to sit and clean their restrooms all night. I imagine that maybe some of the bars might tip the ladies out, but I think that most of the women are left to make their own money. I'm sure they actually make pretty good money doing this, but I genuinely do feel for these people. They are people who probably work 2 or 3 jobs to make a living. Just think of it. Would you really want to do this for a living?
So last night while I was in a restroom, I saw a couple of girls trying to rip one of these women off. The girl bought a lollipop from the lady for $1. The lady stowed away the dollar and then the girl asked for her change. The lady said that the lollipop was $1, and the girl said, "I know, but I gave you a $10 bill." The argument went back and forth a couple of times before the lady opened up her stash to show that there were no $10 bills in it at all. The girl's friend finally told her that she made a mistake and it was actually a $1 bill. Then the girl started yelling at the lady that she had made a mistake, but now she wanted an apology because the lady was rude to her and gave her attitude, and yelled at her. Excuse me? I believe that not only did you try to swindle the lady, but you were the one who started yelling at her first.
Come on. How low do you have to be to try and steal from and verbally abuse one of these women? No pun intended, but these women have to put up with a lot of crap to make a few bucks.
Thursday, June 19, 2008
You should get one too
One of the best purchases I have ever made was my HEPA air filter. I originally bought it when Daniel and I first started dating so that he could come over with out having a major allergy attack. Prior to the air filter he could only stand it in my house for maybe a half hour before the allergies would make him completely miserable. He would start sneezing his brains out to to the point where he would get a bloody nose, his eyes would get red and puffy, runny nose, and the whole nine yards. Once I got the air filter, it was an immediate improvement. He still has have random sneezing fits, but that could be any number of things, mostly out of my control.
In order to extend the life of the filters, as well as keep the performance up, I regularly vacuum off the surface of the carbon filters and air intake. I can't believe how much junk comes off there! That's the point when I realized that even if I didn't have allergy attacks, I was still breathing in that stuff. And even though I don't have the major symptoms that Daniel did, I still feel like it has made an improvement. I don't wake up quite as stuffy as I used too.
They funniest part of having the air filter in the house is Milo's reaction to it. It's almost like he knows that it has something to do with him. He frequently comes up to it and sniffs it, and check it out. He will also jump up and sit on top of it. It's pretty humorous because the fan blows the air out of the top. He just sits there for a bit with a puzzled look on his face. I don't know why he likes sitting there, unless he likes a healthy breeze on his privates.
In order to extend the life of the filters, as well as keep the performance up, I regularly vacuum off the surface of the carbon filters and air intake. I can't believe how much junk comes off there! That's the point when I realized that even if I didn't have allergy attacks, I was still breathing in that stuff. And even though I don't have the major symptoms that Daniel did, I still feel like it has made an improvement. I don't wake up quite as stuffy as I used too.
They funniest part of having the air filter in the house is Milo's reaction to it. It's almost like he knows that it has something to do with him. He frequently comes up to it and sniffs it, and check it out. He will also jump up and sit on top of it. It's pretty humorous because the fan blows the air out of the top. He just sits there for a bit with a puzzled look on his face. I don't know why he likes sitting there, unless he likes a healthy breeze on his privates.
Tuesday, June 17, 2008
what bunnies do best
Last night I was walking to the laundry room porch and I spied a little white bunny. I had to do a double take. It looked exactly like the little white bunny with grey ears that we have living in our yard, but could it be? It looked exactly the same, but it was miniature...
We have babies! I know this might not be an ideal situation, but they are so cute! Funny enough, there are three of them. And they are a matching set for the adults. We have 2 white ones with grey ears (one smaller than the other), and a little grey and brown to match the papa.
This was the best picture I could get. Obviously, being bunnies, they are a little skittish.
We have babies! I know this might not be an ideal situation, but they are so cute! Funny enough, there are three of them. And they are a matching set for the adults. We have 2 white ones with grey ears (one smaller than the other), and a little grey and brown to match the papa.
This was the best picture I could get. Obviously, being bunnies, they are a little skittish.
Monday, June 16, 2008
bowl o' legs
Last weekend Daniel and I went out for a special dinner to celebrate the end of his quarter at school. They put the winter and spring quarters back-to-back, so he's essentially been going to school without a break since the beginning of the year.
We decided to go to the Rustic Inn Seafood restaurant. It's a crab joint where they serve the crabs in large bowls on a table covered in newspaper. Proper attire is required (bibs), and the only real silverware were got were wooden mallets. It was great. Daniel and I got their "World famous" Golden Crab clusters cooked in garlic butter. When they came out to the table I realized that I had ordered a bowl full of legs for dinner. Half of me was a little horrified, but the other half thought it was hilarious. I got over it quickly though, and dug in.
When the restaurant says that it's rustic, they aren't kidding. This is no classy joint. They don't even bother pumping in music, because the sounds of pounding mallets would drown it out anyways. It was fun to see everybody beating the crap out of their food before they ate it. I especially got a big kick out of seeing out waiter tie a bib on Daniel.
And boy oh boy were those legs good!
We decided to go to the Rustic Inn Seafood restaurant. It's a crab joint where they serve the crabs in large bowls on a table covered in newspaper. Proper attire is required (bibs), and the only real silverware were got were wooden mallets. It was great. Daniel and I got their "World famous" Golden Crab clusters cooked in garlic butter. When they came out to the table I realized that I had ordered a bowl full of legs for dinner. Half of me was a little horrified, but the other half thought it was hilarious. I got over it quickly though, and dug in.
When the restaurant says that it's rustic, they aren't kidding. This is no classy joint. They don't even bother pumping in music, because the sounds of pounding mallets would drown it out anyways. It was fun to see everybody beating the crap out of their food before they ate it. I especially got a big kick out of seeing out waiter tie a bib on Daniel.
And boy oh boy were those legs good!
Thursday, June 05, 2008
Thursday, May 29, 2008
And we're off!
Even though it's not the official start of the Atlantic hurricane season, Tropical Storm Alma popped up in the Pacific. Just a subtle reminder that our hurricane season is getting ready to gear up. We're officially up and running on Sunday.
These past two years have been very nice to us, let's hope for another good one. But I'll never forget my first hurricane season in South Florida where I got to meet Dennis, Katrina, Rita, and the star of the show: Wilma.
Wilma reminds me of just how important it is to take hurricane preparations seriously and stock up on food, water, flashlights, etc. Even if you are on a tight budget, you can stock up. There is a really nice Hurricane Shopping guide, compliments of Broward County. They break up the shopping into eight weeks so it won't completely kill you financially.
http://www.broward.org/hurricane/pdf/hurricane_check_list.pdf
These past two years have been very nice to us, let's hope for another good one. But I'll never forget my first hurricane season in South Florida where I got to meet Dennis, Katrina, Rita, and the star of the show: Wilma.
Wilma reminds me of just how important it is to take hurricane preparations seriously and stock up on food, water, flashlights, etc. Even if you are on a tight budget, you can stock up. There is a really nice Hurricane Shopping guide, compliments of Broward County. They break up the shopping into eight weeks so it won't completely kill you financially.
http://www.broward.org/hurricane/pdf/hurricane_check_list.pdf
Sunday, May 11, 2008
weekend update
Not really much exciting here. I had a pretty quiet and uneventful weekend, which is just fine with me. Yesterday Daniel's mother and her boyfriend came into town. His mother's boyfriend has a brother who lives around here, so they spent some time with him before coming to see us. They came around dinnertime and we headed out to the beach front area. We ate dinner, walked on the beach, and then stopped at another place and enjoyed gigantic margaritas. I always like when visitors come because it gives you an excuse to go to the touristy areas that we don't normally hit a lot.
Today we slept in a little and then spent the rest of the morning relaxing. Me reading a book and Daniel playing his new xbox game. Then this afternoon we had our weekly Hooters wings/beer fix before we went to see Ironman. The movie was great, but it was a long time to sit in a seat. It didn't help that the movie started over 40 minutes late.
Now I'm getting ready to finish the book I've been reading. I won't rest until I finish it. Since the time I picked it up last weekend I added two new books to my collection. Both the new Sookie Stackhouse book and the new Stephenie Myers book came out last week. Combined with the book I'm finishing up, that's a good 1100 pages to go before I'm satisfied. And let's face it, I'm not the world's fastest reader.
Today we slept in a little and then spent the rest of the morning relaxing. Me reading a book and Daniel playing his new xbox game. Then this afternoon we had our weekly Hooters wings/beer fix before we went to see Ironman. The movie was great, but it was a long time to sit in a seat. It didn't help that the movie started over 40 minutes late.
Now I'm getting ready to finish the book I've been reading. I won't rest until I finish it. Since the time I picked it up last weekend I added two new books to my collection. Both the new Sookie Stackhouse book and the new Stephenie Myers book came out last week. Combined with the book I'm finishing up, that's a good 1100 pages to go before I'm satisfied. And let's face it, I'm not the world's fastest reader.
Thursday, May 01, 2008
Just because I haven't done one of these in a long time
Wee! A meme!
1. What is in the back seat of your car right now?
A couple of books, a pair of flip-flops, and a grass beach mat.
2. When was the last time you threw up?
I threw up in my mouth a little bit the other day. That guy really shouldn't have been wearing a speedo.
3. What's your favorite curse word?
I'm pretty sure it's the f-word. But I do use jack-ass a lot. Is that considered a curse word?
4. Name 3 people who made you smile today?
Oddly enough, my boss S. Daniel, of course... And this little girl in the library, but I didn't catch her name.
5. What were you doing at 8 am this morning?
Sleeping.
6. What were you doing 30 minutes ago?
Watching Across the Universe with Daniel.
7. Have you ever been to a strip club?
Define strip club.
8. What is the last thing you said aloud?
"Did you find that in the bathroom?"
9. When is your birthday?
August 21
10. What is the best ice cream flavor?
Vanilla... with coco crispies sprinkled on top.
11. What was the last thing you had to drink?
A beer
12. What are you wearing right now?
Sweatshirt, pajama bottoms
13. What was the last thing you ate?
pizza
14. Have you bought any new clothing items this week?
Nope.
15. When was the last time you ran?
When was the last time someone chased me?
16. What's the last sporting event you watched?
Actually, this is a pretty funny story. Daniel and I were at Hooters. Yes, I said Hooters. And they had this bull riding championship thing on the TV. Well, it was either that or basketball. So it was bull riding.
17. What was the last sport you played?
Do darts count?
18. Who is the last person you sent a comment/message on myspace?
Ika
19. Ever go camping?
Yeah I like it enough. Although I'm a little scared to try it in Florida. We've got all kinds of creepy things down here... Like alligators.
20.Do you have a tan?
A little, but not as much as I should. I live in south Florida, for goodness sake.
21.Have you ever lost anything down a toilet?
Daniel accidentally flushed a bracelet of mine down the toilet once.
22.What is your guilty pleasure?
Bubble Town
23.Do you use smiley faces on the computer alot?
Guilty... but I don't do it excessively.
24. Do you drink your soda from a straw?
I don't really drink that much soda.
25. What did your last text message say?
"I've seen 4 car accidents today"
27. What are you doing tomorrow?
Work, book club meeting, drinks with a few of the girls.
28. Where is your mom right now?
About 1400 miles away from me.
29. Look to your left, what do you see?
Paper shredder and a air purifier.
30. What color is your watch?
My cell phone works as a watch.
31. What do you think of when you think of Australia?
Hope to make it there some day.
32. Ever ridden on a roller coaster?
Yes. Love them.
33. What is your birthstone?
Peridot
34. Do you go in at a fast food place or just hit the drive through?
I avoid fast food. But if I eat it it's usually delivered to me at home via Daniel.
35. What is your favorite number?
8
36. Do you have a dog?
I've never owned a dog in my life.
37. Last person you talked to on the phone?
My boss, S.
38. Have you met anyone famous?
sure have. I had dinner at the same table with Michael Winslow... the sound effect guy from the Police Academy movies. And then I had a whole conversation with David Byrn and I didn't even realize he was famous. I talked about a log jam and the library. Go figure.
39. Any plans today?
Didn't I already answer this one?
40. How many states have you lived in?
Just 2. Michigan and the great state of Flo-rida!
41. Ever go to college?
Yup. One for my BA, and one for my MLIS.
42. Where are you right now?
In front of the computer obviously.
43. Biggest annoyance in your life right now?
Algae
44. Last song listened to?
Lucy in the Sky With Diamonds. It was during the credits of the last movie I saw. See question 6 for further information.
46. Are you allergic to anything?
Kiwis. The fruit, not the people or birds.
47. Favorite pair of shoes you wear all the time?
I only wear flip-flops, unless I'm at work.
48. Taste in your mouth right now?
Beer.
49. Are you jealous of anyone?
I'm not really a jealous person.
50. Is anyone jealous of you?
I don't know.
51. Do you love anyone?
yep
52. Do any of your friends have children?
Yes, quite a few, acually.
53. Do you eat healthy?
Sometimes. I should do it more often.
54. What do you usually do during the day?
Work, go for walks, play on the computer, read, write, play with friends, whatever I fancy.
55. Do you hate anyone right now?
I try not to hate. But there are some people that really bug me a lot.
56. Do you use the word 'hello' daily?
Yes, and it's usally followed by the person's name. A habit that I picked up from Daniel.
58. Do you own any big sunglasses?
No. I have a small face and big sunglasses make me look like a dragon fly.
59. Have you ever been to Six Flags?
Yes, 2 different ones.
60. How did you get one of your scars?
I have a big dent in my knee due to an incident concerning me as a child, a thunderstom in the middle of the night, and a metal corner of a heat register.
1. What is in the back seat of your car right now?
A couple of books, a pair of flip-flops, and a grass beach mat.
2. When was the last time you threw up?
I threw up in my mouth a little bit the other day. That guy really shouldn't have been wearing a speedo.
3. What's your favorite curse word?
I'm pretty sure it's the f-word. But I do use jack-ass a lot. Is that considered a curse word?
4. Name 3 people who made you smile today?
Oddly enough, my boss S. Daniel, of course... And this little girl in the library, but I didn't catch her name.
5. What were you doing at 8 am this morning?
Sleeping.
6. What were you doing 30 minutes ago?
Watching Across the Universe with Daniel.
7. Have you ever been to a strip club?
Define strip club.
8. What is the last thing you said aloud?
"Did you find that in the bathroom?"
9. When is your birthday?
August 21
10. What is the best ice cream flavor?
Vanilla... with coco crispies sprinkled on top.
11. What was the last thing you had to drink?
A beer
12. What are you wearing right now?
Sweatshirt, pajama bottoms
13. What was the last thing you ate?
pizza
14. Have you bought any new clothing items this week?
Nope.
15. When was the last time you ran?
When was the last time someone chased me?
16. What's the last sporting event you watched?
Actually, this is a pretty funny story. Daniel and I were at Hooters. Yes, I said Hooters. And they had this bull riding championship thing on the TV. Well, it was either that or basketball. So it was bull riding.
17. What was the last sport you played?
Do darts count?
18. Who is the last person you sent a comment/message on myspace?
Ika
19. Ever go camping?
Yeah I like it enough. Although I'm a little scared to try it in Florida. We've got all kinds of creepy things down here... Like alligators.
20.Do you have a tan?
A little, but not as much as I should. I live in south Florida, for goodness sake.
21.Have you ever lost anything down a toilet?
Daniel accidentally flushed a bracelet of mine down the toilet once.
22.What is your guilty pleasure?
Bubble Town
23.Do you use smiley faces on the computer alot?
Guilty... but I don't do it excessively.
24. Do you drink your soda from a straw?
I don't really drink that much soda.
25. What did your last text message say?
"I've seen 4 car accidents today"
27. What are you doing tomorrow?
Work, book club meeting, drinks with a few of the girls.
28. Where is your mom right now?
About 1400 miles away from me.
29. Look to your left, what do you see?
Paper shredder and a air purifier.
30. What color is your watch?
My cell phone works as a watch.
31. What do you think of when you think of Australia?
Hope to make it there some day.
32. Ever ridden on a roller coaster?
Yes. Love them.
33. What is your birthstone?
Peridot
34. Do you go in at a fast food place or just hit the drive through?
I avoid fast food. But if I eat it it's usually delivered to me at home via Daniel.
35. What is your favorite number?
8
36. Do you have a dog?
I've never owned a dog in my life.
37. Last person you talked to on the phone?
My boss, S.
38. Have you met anyone famous?
sure have. I had dinner at the same table with Michael Winslow... the sound effect guy from the Police Academy movies. And then I had a whole conversation with David Byrn and I didn't even realize he was famous. I talked about a log jam and the library. Go figure.
39. Any plans today?
Didn't I already answer this one?
40. How many states have you lived in?
Just 2. Michigan and the great state of Flo-rida!
41. Ever go to college?
Yup. One for my BA, and one for my MLIS.
42. Where are you right now?
In front of the computer obviously.
43. Biggest annoyance in your life right now?
Algae
44. Last song listened to?
Lucy in the Sky With Diamonds. It was during the credits of the last movie I saw. See question 6 for further information.
46. Are you allergic to anything?
Kiwis. The fruit, not the people or birds.
47. Favorite pair of shoes you wear all the time?
I only wear flip-flops, unless I'm at work.
48. Taste in your mouth right now?
Beer.
49. Are you jealous of anyone?
I'm not really a jealous person.
50. Is anyone jealous of you?
I don't know.
51. Do you love anyone?
yep
52. Do any of your friends have children?
Yes, quite a few, acually.
53. Do you eat healthy?
Sometimes. I should do it more often.
54. What do you usually do during the day?
Work, go for walks, play on the computer, read, write, play with friends, whatever I fancy.
55. Do you hate anyone right now?
I try not to hate. But there are some people that really bug me a lot.
56. Do you use the word 'hello' daily?
Yes, and it's usally followed by the person's name. A habit that I picked up from Daniel.
58. Do you own any big sunglasses?
No. I have a small face and big sunglasses make me look like a dragon fly.
59. Have you ever been to Six Flags?
Yes, 2 different ones.
60. How did you get one of your scars?
I have a big dent in my knee due to an incident concerning me as a child, a thunderstom in the middle of the night, and a metal corner of a heat register.
Tuesday, April 29, 2008
and by the way
Remember a certain nuisance of a neighbor who couldn't park his car? Apparently his last 2 rent checks bounced and he skipped out of town.
continuing headaches and more ranting
Comcast is by far the worst company that I have ever dealt with. Now I'm having billing issues.
Here's the scenario. I received a bill on April 9th. Payed it online in full on April 12. Today I wake up and my Internet is out once again, and the TV is working just fine. I call and get immediately bounced to a message saying my service is past due. ?!?!?!?!?!?
My next bill comes out on May 9th. So if I payed the complete balance that was on the last bill that I received, I should be up to date. Correct? Not according to Comcast. They say that I have a past due balance that equals 2 months of service. I asked the lady how that could be if I payed the full amount and she says that I actually payed a past due amount from January and February. ?!?!?!?!? I looked at my old copies of my bills and they indicate that up to the bill that was posted on March 9th, my account was up to date. So if I payed the full amount on the April bill, and the May bill comes out on the 9th, then how can I still owe for 2 months? The lady said that she couldn't answer that questions because she just works in the payment department and that I would have to call the billing department. So I call the number that she gave me, and it bounces me back into the same loop telling my that I am past due and takes me directly to the payment department.
First, I have Internet connectivity issues for at least a good 2-3 months, and now they are trying to double charge me. I get bounced around the stupid automated phone system over and over just to reach people who can't answer my questions. And on top of that, I never got the discount that was promised to me for 2 days where I had no TV or internet service at all.
I got a quote from Direct TV today. For high speed internet and 120 channels it will cost me $15.00 more a month? Is it worth it? Any input from Direct TV users? How's the satellite internet service there?
Here's the scenario. I received a bill on April 9th. Payed it online in full on April 12. Today I wake up and my Internet is out once again, and the TV is working just fine. I call and get immediately bounced to a message saying my service is past due. ?!?!?!?!?!?
My next bill comes out on May 9th. So if I payed the complete balance that was on the last bill that I received, I should be up to date. Correct? Not according to Comcast. They say that I have a past due balance that equals 2 months of service. I asked the lady how that could be if I payed the full amount and she says that I actually payed a past due amount from January and February. ?!?!?!?!? I looked at my old copies of my bills and they indicate that up to the bill that was posted on March 9th, my account was up to date. So if I payed the full amount on the April bill, and the May bill comes out on the 9th, then how can I still owe for 2 months? The lady said that she couldn't answer that questions because she just works in the payment department and that I would have to call the billing department. So I call the number that she gave me, and it bounces me back into the same loop telling my that I am past due and takes me directly to the payment department.
First, I have Internet connectivity issues for at least a good 2-3 months, and now they are trying to double charge me. I get bounced around the stupid automated phone system over and over just to reach people who can't answer my questions. And on top of that, I never got the discount that was promised to me for 2 days where I had no TV or internet service at all.
I got a quote from Direct TV today. For high speed internet and 120 channels it will cost me $15.00 more a month? Is it worth it? Any input from Direct TV users? How's the satellite internet service there?
Monday, April 28, 2008
Boys are cute
The other day Daniel told me that he was going to go grocery shopping. I just happened to see his little shopping list laying next to his wallet. Here's what it said:
Ice cream
Beer
Lunch Meat
Cereal
Chips & Dip
I'm glad to see we got all the bases covered :)
On the flip side, last night he told me that he wants to start getting in better shape again. So we declared the following rules:
Ice cream
Beer
Lunch Meat
Cereal
Chips & Dip
I'm glad to see we got all the bases covered :)
On the flip side, last night he told me that he wants to start getting in better shape again. So we declared the following rules:
- No more ice cream (more his vice than mine)
- No more beer at home, just when we go out
- We'd keep going out to a minimum. Me with my girls on Thurs. and he and Nelson will keep their weekly Man-Date on Thurs.
- Chicken wings only once a week - that would be on Saturday for our weekly Hooters excursion... Yes, we go to Hooters on a weekly basis.
- No more sugary cereal (again, more of his vice than mine)
- We're going to get fruit to eat for snacks
- No more pizza, except once in a while is ok.... Thank God, I was getting sick of pizza
- No more eating out for lunch, we're going to pack sandwiches and fruit instead.
- And we are going to exercise. Instead of our weekly ritual of "Tuesdays with Maury (Povich that is), we are going to get up early and jog on A1A by the beach. Or in my case probably crawl. And I was also going to actually use my gym membership.
Hahaha.. wish us luck
Saturday, April 12, 2008
Thursday, April 03, 2008
And we're back... again...
Yet another service appointment exactly one week after the last one. After three days of no internet or cable, I'm back in business. Both services were completely off, like they were totally disconnected. This time no explanation was given and the technician was here about a total of 5 minutes.
This is getting ridiculous. At least the guy that I talked to on the phone said he would credit my account for 3 days. So I figure I'll only have to pay about $60 for these services this month. It's Comcastic!
This is getting ridiculous. At least the guy that I talked to on the phone said he would credit my account for 3 days. So I figure I'll only have to pay about $60 for these services this month. It's Comcastic!
Thursday, March 27, 2008
And we're back!
Yesterday I finally got my internet service issues sorted out. For the past couple of months, I have had connection issues, which wouldn't allow me to be on the computer and have the TV on at the same time. Not too big of a deal, but the real pain in the patootie was the fact that I constantly had to switch the cable from my modem to the TV. That was pretty ridiculous, let me tell you.
Why did it take me so long to get my internet problems resolved? It was Comcast's fabulous customer service. When I had originally called with the problem a while back, I dealt with some lovely women who did not practice the South Florida value of Sunsational Service. Nope, they were not Sunsational at all...
So I was looking into other options of ISPs when Daniel talked me into trying just one more time. Not only have my issues been resolved, but my faith in Comcast's customer service has been renewed. For the lovely lady named Angel who took my phone call to the two technicians who came and fixed the problem... Gold stars by your names. To the other meanies I talked to... :P To the lady who told me that Comcast doesn't support Macs and I would have to call Apple to resolve my connection issues... ???
Why did it take me so long to get my internet problems resolved? It was Comcast's fabulous customer service. When I had originally called with the problem a while back, I dealt with some lovely women who did not practice the South Florida value of Sunsational Service. Nope, they were not Sunsational at all...
So I was looking into other options of ISPs when Daniel talked me into trying just one more time. Not only have my issues been resolved, but my faith in Comcast's customer service has been renewed. For the lovely lady named Angel who took my phone call to the two technicians who came and fixed the problem... Gold stars by your names. To the other meanies I talked to... :P To the lady who told me that Comcast doesn't support Macs and I would have to call Apple to resolve my connection issues... ???
Friday, March 14, 2008
Really?
I was out with some of the girls last night and we found this sign in the window of a Jamaican store.
Thanks, Torii! :)
Thanks, Torii! :)
Sunday, March 09, 2008
Seriously... is it that difficult?
My jerk-wad neighbor apparently has a difficult time figuring out how to park a car. The other day he parked literally about 6 inches from my car. I had to climb in through the passenger door. One I did that I had to inch out carefully, almost taking out my rear view mirror. I was late to work due to the extra hassles I mentioned above, as well as the time it took me to write an angry letter to tape on his door.
I guess he must have gotten the message about not parking too close to other cars, because now he's double parked, taking up enough space for two cars.
And just think, this idiot is an airline pilot.
I guess he must have gotten the message about not parking too close to other cars, because now he's double parked, taking up enough space for two cars.
And just think, this idiot is an airline pilot.
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